DATE: 10/27/2011
summary: Employee reported customer repeatedly renting the same three films every Friday night for approximately four months –
– closer
– mulholland drive
– The talented mr. ripley
Customer allegedly referred to them as:
“comfort movies.”
Employee noted this phrasing felt “concerning.”
additional notes:
Security footage shows customer standing motionless in New Releases for approximately six minutes before checkout.
Diet Coke visible in footage.
