INCIDENT REPORT #3190-H

DATE: 09/17/2015

summary: Several customers complained store playlist was “too emotionally specific.”

Complaints followed approximately forty-five minute block of songs concerning:

  • longing
  • cigarettes
  • self-destruction
  • people standing in kitchens at night

Assistant manager instructed employee to “play something normal.”

Employee responded:
“this is normal.”

Human Resources notified preemptively.

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